BT hold 35% of UK broadband market
Thursday 31 July 2008 14:16:38 by John Hunt
BT's first quarter results for 2008/9 have been released today and show continued growth within the broadband and other markets. BT Retail added 103,000 broadband customers in the last quarter bringing their total end users up to 4.5 million at the end of June 2008, accounting for 35% of the market. The 103,000 account for 31% of the 338,000 net additions during the quarter. Combining the other sections of the company, BT have 13 million lines under their wing including LLU and wholesale connections.
BT Vision, the Freeview/Video On Demand package from BT has again increased numbers, with users reaching 282,000. BT Fon, the Wi-Fi option that lets you connect via other Fon users worldwide, has also had growth with now over 121,000 members. BT Openzone has around 3,000 hotspots and sees an average usage of 1.1 million minutes per week day.
Other news from BT this quarter saw the launch of WBC which gives users access to faster broadband using their new 21CN network. Currently, coverage is available to just over 5% of the UK market, expected to rise to 40% by April 2009. Earlier this month, BT also announced plans to invest £1.5bn in a fibre to the cabinet/home rollout, and to help fund this has suspended its share buyback programme. £1 billion of this investment is in addition to previous investment plans, with £100 million expected to be invested in each of 2008/9 and 2009/10 with the remaining £800 million over the following three years. They expect to cover 10 million homes by 2012.
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No, the problem is most still remember when BT was good, still believe the glossy ads, still do not read the small print, fall for the sales pitch, get the 'only £8 a month service' and get shocked when it goes up to £15 a month after 3 months, and cannot escape due to 18 month contract....
All lovely stuff for the company people, but wait another few months, and the 'forgotten' customers(yes, they have paid, 'sale done', now they can be ignored by CS!!) will start complaining...
Like AoL - Just £9.99 /mth for 3 months
£19.99 /mth thereafter.
Like CW - £9.99 for 3 months
(£19.99 thereafter)
It appears that 35% of the broadband market have to be into sadomasicism. Specsavers are good for the small print.
Try Sky girls, it actually does wot it says on the tin.
And everyones wonderin why BT's Market share has gone up lmao. Seems that BT's got all the assholes that cant read lol.
well the 1000000000 adverts per day on tv and people who are too stubborn to try anything but the household name BT will be the major factors.
Um..
I'm on a BT retail line. It's a stable 4MBit, dosn't choke with multiple users or the fact we're almost certainly pushing several times the usage allowance, and I get game pings in the region of 35-50.
I didn't chose it (shared house), but it's a perfectly acceptable connection and it's miles, miles better than Virgin Media
do you mean VM using BT line(that is as bad as any other ISP with a BT line..) or VM cable??
here is my speed in london on VMcable...
http://www.speedtest.net/result/304405112.png
as you see, it is 7pm sunday, gettin over 4M, and 45 ping...
you have to remember just because some have bad news, it does not mean the WHOLE UK has it bad...
And NOTE it is the Customer Support I am groaning about, and people that abuse a service that they pay very little for..The technology can do it all, it is just mismanagment, politics, and abusing roadhogs that get in the way!!!
"I'm on BT Retail ..."
SamKnows has published the first set of results from his/their in-depth performance monitoring project. BT Retail does come out remarkably well on some aspects (such as ping times and sustained speeds), and the conclusion is that BTwholesale's CentralPlus product (as used by BT Retail and not by any other independent ISP) gives BT Retail some advantages over an IPstream-based service. How surprising.
More at www.samknows.com
Mind you, doesn't BT Retail also give you Phorm?
They may not be the best but I love BT's TV adverts though; is it just me or is she really that gorgeous?
yep BT retail will give you phorm shortly (they have been saying that since march though) i have another 5 months of my contract and at 4 months its time to request mac code and say adious amigo, to ZEN for no phorm.
as an aside if BT introduce phorm i am off immediately with no hesitation, even if i have to buy out my contract
Heh, took till 11th post on a BT item before the tinfoil hat brigade started bleating on about Phorm. Must be a record.
Otthen : yes, your ADSL fees in action... wonder how many 1000 that cost???
shame they don't support as well as they advertise
Couldn't agree more with COMNUT & CHRYSALIS; most people feel 'safe' with a big, household name like BT - that's fine, it's their business - but big isn't always best, you'll often find they rest on their laurels and can't live up to all the gloss and so on. ALWAYS READ THE SMALL PRINT!
too true... if you need any more proff, look at other forums!!
http://www.forum.digitalspy.co.uk/forums/showthread.php?p=26110987#post26110987
BT is the new AOL.