UK Broadband Data, Tools, News and Independent Analysis

Broadband News, Comparison, Analysis and Data

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Regulation

Automatic compensation payments for telecoms faults rise with inflation

The compensation payments that are paid out that a number of the larger telecoms firms have signed up to increased on 1st April 2026. The amounts are paid out for things like delayed repairs, staff missing a booked appointment or a new service starting later than originally planned. The automatic compensation scheme is not compulsory, […]

Wholesale

Openreach has installed 500,000 Zyxel ONT to reduce plastic waste

The Zyxel ONT constructed with plastic that is 95% recycled plastic has been installed in over 500,000 places across the UK and is a key part of Openreach reducing its environmental footprint. Sustainable business practices may not always be the flavour of the month but by using only 5% virgin plastic in the casing of […]

Mobile Broadband

Train Wi-Fi is just awful — Our journey from Cardiff to London

When we talk about travel, we often say trains are better than other forms of transport due to being able to work. If you rely on Internet connectivity however, this is optimistic to say the least. On a receipt trip to Cardiff, we found the Wi-Fi service from GWR to be almost unusable due its […]

Broadband

EXCLUSIVE: March 2026 update on broadband availability across the UK, nations and regions

The full fibre rollouts continue and with the end of March last week and the start of a new financial year it looks like another bumper rollout month for Openreach further boosting the overall UK gigabit figures so that this stands at 90.49%. The commercial and Government funded rollouts of full fibre (Gigabit) in Wales […]

Internet Service Providers

Hawick now has three full fibre options as nexfibre rolls out

The Scottish Borders town of Hawick that already has extensive GoFibre and Openreach full fibre footprints now has Virgin Media O2 full fibre productions available via the nexfibre XGS-PON rollout. The border town joins nearby Jedburgh which also has nexfibre available. While our mapped footprint is smaller currently than the GoFibre or Openreach FTTP footprints […]

Reports of Hyperoptic Outages in Southeast London and Kent yesterday

We are seeing quite a few reports of outages affecting Hyperoptic users in Southeast London including in Lewisham, Deptford, Greenwich, Woolwich, Dartford and Northfleet on the Bank Holiday Monday. It appears connectivity has returned, although the outage did seem to last some hours. There are users who report difficulties getting through to Hyperoptic support. In […]

Broadband

Virgin Media O2 switches on 5G+ in Brighton and East Sussex

Brighton and Hove may be the largest city in the latest batch of towns and cities where O2 has now switched on its 5G+ standalone mobile service. Other large areas include Peacehaven, Hastings, Eastbourne, Lewes, Seaford and Rye. Across East Sussex some 14 large towns or cities now have coverage of 5G+ from O2, and […]

Broadband

Welsh Government selects Extending High-Speed Broadband suppliers

The Welsh Government has selected suppliers for its project to fund broadband build-out in hard-to-reach Welsh premises that would not otherwise be served by commercial operators. The framework is funded by a £70m budget, which was clawed back from the original Superfast Cymru Project, where money was returned when take-up increased. The Extending High-Speed Broadband […]

CityFibre launches nationwide 8.5Gbps wholesale product

CityFibre announces the launch of its 8.5Gbps product, which it is rolling out across its entire network, allowing customers across the UK access to some of the fastest FTTP products available. The company has been working to roll out 10Gbps XGS-PON technology nationwide across the CityFibre footprint, which reaches over 4.7m premises according to the […]

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